Maintenance & Technical Support
We provide continuous maintenance and technical support services to ensure your website or application runs efficiently and securely at all times
Why Do You Need Regular Maintenance?
Security
Outdated websites are vulnerable to hacking. We keep your site protected with the latest security updates.
Performance
Over time, technical problems accumulate and slow down your site. Regular maintenance keeps it fast.
Peace of Mind
Focus on your business and let us handle the technical side. We'll be here when you need us.
Maintenance Packages
Basic
Ideal for simple websites and landing pages
- Monthly security updates
- Weekly backups
- Basic uptime monitoring
- Technical support via WhatsApp
- Emergency bug fixes
- One small update monthly (up to 1 hour)
- Monthly performance report
Ideal for: Landing pages, personal websites, small sites
Advanced
For medium-sized websites and applications
- Weekly security updates
- Daily backups
- Advanced performance monitoring
- Priority technical support
- Fast bug fixes
- Monthly updates (up to 3 hours)
- Speed and performance optimization
- Detailed monthly reports
- Technical consultations
Ideal for: Corporate websites, online stores, platforms
Enterprise
Customized solutions for large projects
- Continuous security updates
- Backup every 6 hours
- Real-time monitoring and alerts
- 24/7 technical support
- Dedicated account manager
- Unlimited updates
- Continuous performance optimization
- Detailed weekly reports
- Service level agreement (SLA)
- Strategic consultations
Ideal for: Large companies, complex platforms, critical applications
Comprehensive Maintenance Services
Security Updates
We monitor and apply necessary security updates to protect your site from vulnerabilities and hacks
Backups
Regular backups of your site and database with quick recovery when needed
Performance Monitoring
We continuously monitor your site speed and performance and work to improve it for better user experience
Monitoring & Alerts
We monitor your site availability 24/7 and receive instant alerts when any issues occur
Technical Maintenance
Bug fixes, component updates, and quick and professional technical problem solving
Speed Optimization
Continuous improvement of your site loading speed through image, code, and hosting optimization
Updates & Modifications
Content updates, adding new pages, and making small modifications according to your needs
Periodic Reports
Detailed monthly reports on site performance, visits, and work completed
Frequently Asked Questions
Can I cancel my subscription anytime?
Yes, you can cancel your subscription anytime with 30 days notice. There are no long-term contracts or cancellation fees.
What happens if I exceed the allocated update hours?
You can purchase additional hours at 15 JOD per hour, or upgrade to a higher package if you regularly need more hours.
Does maintenance include fixing emergency issues?
Yes, all packages include emergency issue resolution. In the Advanced and Enterprise packages, we guarantee faster response times.
Can you maintain a site you didn't develop?
Yes, we can maintain any website or application even if we didn't develop it. We'll assess the site first to determine the appropriate package.
Ready for Peace of Mind?
Let us handle your site maintenance while you focus on growing your business